PROCESSING TIME
All orders are processed within 1-4 business days from the time order is received.If you are ordering during a promotion please note there may be delays due to high order volume. Orders are processed Monday-Friday, excluding major holidays. Shipping time is applied after the order has been processed. All Next Day Air orders must be submitted be by 11am EST to be dispatched same day. If you need your order processed quickly, you must select an expedited shipping option at checkout.
UPDATE- COVID-19: Due to unprecedented circumstances, all shipments are running with delays. We appreciate your patience.
DOMESTIC SHIPPING
We offer FREE first class USPS shipping for all US orders $150+.
|
Service |
Cost |
Estimated arrival time |
|
USPS First Class + Ground Advantage |
calculated at checkout |
3-8 business days |
|
USPS Priority Mail |
calculated at checkout |
2-3 business days |
|
UPS Ground |
calculated at checkout |
1-5 business days |
|
UPS 2 Day Air |
calculated at checkout |
2 business days |
|
UPS Next Day Air (*Orders must be submitted by 11am EST to ship same day) |
calculated at checkout |
1 business day |
INTERNATIONAL SHIPPING
We ship Worldwide! All orders shipped outside of the United States are shipped via DHL or USPS international.
All international orders are subject to additional shipping charges based on the end country's taxes, tariffs and duties. These fees are not associated with Satya Jewelry and are to be paid by the recipient upon delivery. For more information on these fees, please contact DHL or refer to their FAQ's here:
http://www.dhl-usa.com/en/express/customs_support/duties_taxes/duties_taxes_receivers.html#faqs
|
Service |
Cost |
Estimated time of arrival |
|
DHL Express |
Calculated at checkout |
2-8 business days |
|
Global-E |
Calculated at checkout |
Calculated at checkout |
POSSIBLE DELAYS
When the parcel reaches the destination country, it may be subject to customs delays due to standard clearance procedures of the receiving country. This is beyond the control of Satya Jewelry and any original shipping time estimates.
REFUSED SHIPMENTS
If you refuse a shipment from Satya Jewelry, you are responsible for the original shipping charges, any Import Fees that are incurred on the package, and the cost of returning the package to us.
GIFTS
If the order is a gift, the cost of the item will still be included on the customs form. To prevent penalty by law we are required by customs authorities to declare the value of all parcels.